Customized items, including wood and aluminum bats, may not be returned or exchanged.

Returns (non-custom items): If you purchased your item at victussports.com, you may return your item within 30 days from the date of purchase. Items must be new, unused, in their original packaging and include proof of purchase. For qualifying returns, Victus will issue a refund to your credit card within 2 business days from the date we process your return.

 

To initiate a return please access our return portal here.

We recommend keeping the tracking # for returns to ensure receipt.

For more information on our warranty policy and process please visit our warranty page.

Need help?

Email our warranty team or give us a call us at (267) 225-BATS